Forest Nursery – Case Study

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“The company is always ahead of the game and up-to-date, supported by a helpful, approachable team who clearly thrive to maintain a strong relationship with us.”

Forest Nursery came to Parenta with a desire to improve their ‘time consuming and unprofessional’ invoicing and billing system. Following a demonstration with our customer support team, they quickly realised that Abacus was the ideal nursery management solution for their nursery.

Overview:Forest Nursery is a family run, small and traditional nursery based in Chippenham, Wiltshire and is currently a 26 place setting for two to five year olds. Nursery owner Rosemary Ballard, started up in childcare 16 years ago, after working in three different settings previous to Forest Nursery, one being in Hong Kong.

Problem: As with any nursery, parents have to be billed and accounts need to be regularly updated. Rosemary Ballard described their previous system as ‘time consuming and unprofessional’, causing regular frustration at the state of their accounts.

Parenta understands the different needs of nurseries when it comes to administration requirements. After experiencing her nursery burning down in 2004, Rosemary was conscious that all their information needed to be securely backed-up in the event of another unforeseeable circumstance. She was also in need of a reliable management software package that could provide a professional approach for their invoicing and billing.

Solution: It was clear to Rosemary that what Parenta offered was how she describes as ‘ahead of the game’ and ‘always up-to-date’. After reviewing another system which was CD-based, she knew that we could offer the most comprehensive management system on the market. Abacus helped Forest Nursery implement a professional billing structure that has considerably enhanced business efficiency. The easy-to-use navigation and the fact that they can access their management software from anywhere with internet access, has saved them considerable time completing their accounts.

Reflecting on the services Parenta provides Forest Nursery, Rosemary Ballard said: “I love the information you send regarding what is going on in the bigger world of childcare. I would also like to take this opportunity to say a BIG thank you and well done to you all, everyone is so helpful, professional and keeps in touch! Keep up the good work!”

If you would like to find out more about our nursery management software, or are an existing customer wishing to share your Parenta experience with others, drop your contact details in an email, or call us on 0800 002 9242 and we’ll happily help you!

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