I wanted you to know that Jasna has been amazing for these past few months I had her as an assessor. She has helped me and motivated me so much and has really helped with my progress. In only a few months Jasna has worked so hard to help me complete the course and I am ever so grateful. I would definitely recommend Parenta to other!

Oh what can I say!!!! The team at Parenta are amazing – always so helpful and polite!I always look forward to calling in! Thank you, as always team.

Jackie was amazing. She has excellent interpersonal skills which has inspired our learners to achieve over the years to gain qualifications from level 2 to level 3. She has patience and good understanding of the learners’ needs and abilities. She encourages and motivate them to continue when they are at their lowest. Jackie is a great asset to your organisation, she is very professional, and caring; she treats all my staff equally regardless of their status. Jackie is a gem.

First class customer service. Amie was polite and professional. She talked me through several problems I had (operator error from my side) and is always gentle with an old girl like myself. Considering your staff are working from home, that service I received I thought was as excellent as it always is. Well done Amie, I will no doubt have more problems as it is quiet here for me to test your system further. Stay safe and well everyone.

We have been using Parenta for over 10 years now and find the system very good. We have added Dayshare and Footsteps and found them a really useful tool. All the staff at the helpline are amazing and any problems/queries are sorted straight away.

Pippa was very supportive and enabled me to complete my course with plenty of time. She was always on the other end of the phone and made sure I felt comfortable and completed the course to the best of my ability.

I’m writing to give some feedback on my recently completed level 3 course in childcare. I had the most amazing ongoing support from Danielle. I found her very approachable and we were able to form a very good working relationship where I felt very happy to ask for feedback and support. She went over and beyond her role to support me, helping me to record my knowledge and research to suit my strengths. We did a lot of professional discussions – many of these were early evening and I believe she may have accommodated me by working very flexibly! Overall, I feel very lucky to have had such a knowledgeable, hardworking assessor and feel proud to have achieved my qualification!

Well, what can I say about our Rosie? Was she sat there in her PJs and dressing gown, yawning down the phone, sounding like she had just woken up? Not at all. She was her usual bubbly self. Always happy to help an old girl who clearly had a mental block on how to use Footsteps reports. She was upbeat and showed a caring side by asking if we were keeping safe and how we were coping. Just checking in on how we were personally showed the compassion and empathy she has for Parenta’s clients. A first class, professional, fun, jolly call with Rosie had set me up for the rest of my day. Thank you everyone on the customer service team for being so fabulous and helping old girls like me to continue to do my job too. Stay safe, and stay away from the fridges and snack cupboards whilst at home!!!

Thank you for your wonderful support and tuition during the past months. I really enjoyed working with you, had an excellent tutor, and I cannot think how you could have been better!

I’m just messaging to say thank you for all the support your team have given me and an EXTRA thank you to Heather for all the support she has given me on my travels to receive my level 3! I wasn’t the best of students, but Heather never gave up and kept pushing me! I finally received my certificates this week and I just wanted to share how grateful I am!