The journey through the nursery should be both encouraging and impressive for the parent(s), to portray a friendly, lasting environment. In order to create a safe and welcoming atmosphere in your setting, what essential things do you implement to ensure a successful show round?

Perhaps the most essential part of a successful show round is having staff properly trained. Are specific staff responsible for show rounds, having a particular procedure that they must follow?

Do you have an open door policy to allow parents to look around at short notice, or do you book a small group to take around all at once? What’s the strangest or funniest thing you’ve ever been asked by a parent? Share your experiences of what has worked best in your setting below.

Resource: ‘Handling telephone queries from prospective parents’

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