With the year going by so quickly, you may already be starting to reflect on your team’s performance. Did they achieve everything they set out to do? Have they made the most of any training? Have they gone over and above what you expected of them? If the answer is no, here’s a 5 step strategy you can use to help you get the most out of your team in the coming months:
1. Setting objectives
This is a really important way to measure progress in the workplace. Nearly half of childcare providers (48%) who responded to our National Childcare Survey said they drive staff performance by setting objectives.
TIP: When you set objectives for your staff, you need to make sure they’re SMART – specific, measurable, achievable, realistic and time-specific. This makes it easy for the individual to understand what’s expected of them, and for you to be able to appraise them.
2. Measuring achievement
Our national survey revealed that 83% of settings held staff reviews every quarter. Creating objectives is only one half of the story: it’s also vitally important that you assess each staff member’s progress on a regular basis and provide them with feedback.
TIP: Give staff notice that their review is coming up, so they have plenty of time to reflect on their performance and prepare for the meeting.
3. Rewarding behaviour
Given the delicate balancing act of keeping expense down in many nurseries, it’s no surprise that 1 in 2 providers do not incentivise staff with rewards. However, 44% of providers who responded to our survey had, in fact, rewarded those members of staff they felt had exceeded expectations.
TIP: Rewarding exceptional staff behaviour doesn’t need to be as expensive as you think. This article will inspire you with some money saving ideas.
4. Commitment to learning
According to our survey, 83% of settings confirmed that their staff had attended a funded training course in the past 12 months. This is great news, however, being a childcare practitioner involves a lifelong commitment to learning and improvements can always be made to the quality of care provided.
TIP: Consider all the ways in which your team could share their knowledge and experiences with each other. This could involve a member of staff presenting back to the team on a different childcare- related topic each month.
5. Getting staff feedback
Our survey revealed that 2 out of 3 providers had taken steps to measure staff satisfaction in the past 12 months (67%). Measuring staff satisfaction regularly allows you to recognise issues developing in the early stages and take preventative measures to put things back on course.
TIP: Give staff plenty of opportunities to feed back on how they’re doing and raise any concerns about their development with you – this could be carried out in monthly one to one meetings as well as through staff satisfaction surveys.
Looking to expand your team? Why not take on a childcare apprentice?