Spotlight on…Daniel Spencer

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Every month, we put the spotlight on a member of the Parenta team. This time around, it’s our new administration manager. Daniel plays a key part in heading up our admin team which currently comprises 5 members. The team processes learner data to comply with our contractual requirements as well as assisting the business by providing timely administrative support.

How has your role changed since you started at Parenta in 2012?
 
I started at Parenta as an admin apprentice before gaining a permanent job a few months later in the admin team. I then worked my way up to being the team leader for the admin team and I have recently started in my role as admin manager. It is a very different role to being an apprentice, as I now get to work on the procedures the team follow and help to make the team run more efficiently and effectively. I also support them with the knowledge I have gained over the years.

How has the company invested in equipping you with the qualifications and training you need to succeed in your career?

During my time at Parenta, I have completed 3 different apprenticeship courses – gaining my Level 2 NVQs in Business Admin & Team Leading as well as my Level 3 NVQ in Management. Each has given me knowledge that I use in my job role on a daily basis, especially the team leading & management courses which really helped to develop my skills.

What do you find most rewarding about what you do?

I really enjoy being able to support the team and help them to grow and achieve their goals. Helping people to solve a problem is always very rewarding for me, personally.

You took a career break for 1 year – what made you decide to come back to the Parenta family in April?

I had been at Parenta for almost 5 years when I decided to leave as I felt it was time for a bit of a change and to experience some new environments, as I’d never worked anywhere else doing admin. The opportunity to return to working with a lot of great people and to continue growing my skill set was too good to pass up and it has been absolutely lovely to come back!

In the coming months, what do you hope to achieve in your new role leading the administration team?

First and foremost, I will be supporting the team as much as I can because they are an awesome team of hard-working people! I have a lot of ideas in my mind to help move the administration team along in terms of streamlining some procedures and I want to work with the team to come up with ways of making us more efficient as we continue to grow. It should hopefully be a very exciting time ahead!

What do you enjoy doing in your spare time?

I’m a gamer and a geek at heart, so you can often find me either on my PS4 or watching superhero films! Aside from that, I enjoy cooking, reading and walking my dog, Mika.

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