Every month, we put the spotlight on a member of the Parenta team. This time around, it’s one of our internal quality assurers. Sarah monitors the quality and delivery of the training we provide to our learners in their apprenticeships.
- What does a typical day look like for you?
A typical day for me will start with replying to any outstanding emails and following up on any queries I have. Then, for completions that are ready to be claimed, I will verify that the standards and framework requirements have been fully met. Once all other admin duties are complete, I will then start to complete interim samples of learners’ portfolios, looking at all areas of the portfolio and leaving detailed feedback for the assessors.
- Why is it important for us to have an ongoing internal quality assurance process?
To allow us to monitor the learning journey for apprentices, ensure we standardise our practice across the company and to make sure all the assessors are fully meeting the delivery requirements.
- What do you find most rewarding about your role?
To be able to pass on years of my experience in both Early Years and training to other members of staff, along with seeing learners achieve their potential after overcoming barriers to learning.
- Could you give an example of where you’ve reviewed and improved an important part of the learning process for our apprentices?
Having only been with Parenta a few months, I am currently working on ensuring we are effectively supporting learners to achieve Functional Skills in a timely manner, whilst also showing clear audit trails of planning and support before a learner takes their exam. This will hopefully aid timely completion of Functional Skills and improve our exam pass rates, along with our overall success rates.
- What do you think makes Parenta stand out as a training provider?
We specifically work with early years settings, meaning all our services from qualification delivery to software is aimed at the Early Years, which allows us to provide an all-round service. We also have a great team of assessors who are passionate about delivering the highest standard of qualifications to learners.
- Tell us something about yourself that most people don’t know
To support myself through college, I painted little toy soldiers that are sold in Harrods and worked in the local bingo hall.