The team have always provided me with excellent customer service which in my opinion is your core strength. The process has always been easy due to their clear instructions.
I was particularly impressed with the service during lockdown as the Parenta Team were always available. Their excellent service never faltered and the team continued to respond in a very timely manner. This provided me with a welcome stress and worry free process during a difficult time.
We have had excellent service from Parenta. You have listened to what we needed, and wanted, and have delivered every time. The service has been personal and efficient. I cannot fault anything Parenta has done for us, we really appreciate everything. Thank you.
Rebecca has been excellent in answering all my questions and also calling at times I’m able to talk.
Could not recommend Caroline enough! An extremely approachable and helpful member of the Parenta staff. It is a pleasure to deal with her on a regular basis!
First class customer service. Amie was polite and professional. She talked me through several problems I had (operator error from my side) and is always gentle with an old girl like myself. Considering your staff are working from home, that service I received I thought was as excellent as it always is. Well done Amie, I will no doubt have more problems as it is quiet here for me to test your system further. Stay safe and well everyone.
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