The team have always provided me with excellent customer service which in my opinion is your core strength. The process has always been easy due to their clear instructions.
I was particularly impressed with the service during lockdown as the Parenta Team were always available. Their excellent service never faltered and the team continued to respond in a very timely manner. This provided me with a welcome stress and worry free process during a difficult time.
Could not recommend Caroline enough! An extremely approachable and helpful member of the Parenta staff. It is a pleasure to deal with her on a regular basis!
First class customer service. Amie was polite and professional. She talked me through several problems I had (operator error from my side) and is always gentle with an old girl like myself. Considering your staff are working from home, that service I received I thought was as excellent as it always is. Well done Amie, I will no doubt have more problems as it is quiet here for me to test your system further. Stay safe and well everyone.