Level 3 Diploma in Administration Operations (RQF)

If you’re looking to take on an administrative role like a receptionist or office assistant and would like to progress in the future, this course is ideal. This business administration qualification aims to equip you with the administration and clerical skills you need to succeed.

How do I achieve the qualification?

The course is made up of 11 mandatory modules, all of which must be achieved to pass the qualification. You will find details of the modules below.

During the course, you will cover topics such as project management, communication, understanding administrative legislation, business processes, administrative activities, and decision making to improve the business’ administrative performance – as well as managing your own professional development.

How long will the course take me to complete?

As with anything worthwhile, this course requires you to dedicate some of your time to it. This will be up to 18 months in total, but afterwards, you’ll have the fantastic feeling of gaining a professionally recognised qualification and set yourself up for a long and rewarding career.

You will be assigned your own tutor to support you throughout your qualification. However, you will be required to do some independent learning.

The Total Qualification Time in hours for this course is 550, a minimum of 370 of which will be guided learning with your tutor. You should set aside approx. 10 hours a week to work towards your qualification. You may prefer to split this time up into a few evenings a week and some time at the weekend, but it’s entirely up to you.

How will I be assessed?

You’ll be assessed through a mixture of ‘at home’ and ‘at work’ tasks which you must provide evidence for on your online portfolio. Before this happens, your tutor will talk to you to find out what learning style suits you best and tailor your assessments around it.

At home:
• Writing from personal experience
• Assignments asking you to describe/explain something
• Reflections on how you dealt with past events

At work:
• Observations of your work practice by your tutor
• Professional discussions with your tutor (these can also be done at home over the phone)

Find Your Perfect Apprenticeship Today!

 Contact our training team by either email on trainingsales@parenta.com or you can give us a call on 0800 002 9242.

Level 3 Diploma in Administration Operations (RQF)

For more information about the Level 3 Diploma in Business Administration, have a look through our brochure.

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