About The Guide
In this guide, we take a look at one of the most important life skills and one which is highly regarded in the workplace – emotional intelligence. ‘Emotional intelligence’ is a phrase that is being used more and more widely; some may say it is ‘new’ terminology. However, The term was first used in 1990 by researchers John Mayer and Peter Salovey, and was later made popular by psychologist Daniel Goleman.
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