Level 3 Diploma in Administration Operations (RQF)

If you carry out administrative responsibilities in your role and are employed as an administration officer/executive, administrative team leader/office supervisor, or a personal assistant – and you would like to progress to a manager position in the future – this course is ideal. This qualification aims to equip you with the administration and clerical skills you need to succeed at a higher level.

*Government funding available. Complete the form to see if you qualify.

How do I achieve the qualification?

The course is made up of 11 mandatory modules, all of which must be achieved to pass the qualification. You will find details of the modules below.

During the course, you will cover topics such as project management, communication, understanding administrative legislation, business processes, administrative activities, and decision making to improve the business’ administrative performance – as well as managing your own professional development.

How long will the course take me to complete?

As with anything worthwhile, this course requires you to dedicate some of your time to it. This will be up to 18 months in total, but afterwards, you’ll have the fantastic feeling of gaining a professionally recognised qualification and set yourself up for a long and rewarding career.

You will be assigned your own tutor to support you throughout your qualification. However, you will be required to do some independent learning.

The Total Qualification Time in hours for this course is 550, a minimum of 370 of which will be guided learning with your tutor. You should set aside approx. 10 hours a week to work towards your qualification. You may prefer to split this time up into a few evenings a week and some time at the weekend, but it’s entirely up to you.

How will I be assessed?

You’ll be assessed through a mixture of ‘at home’ and ‘at work’ tasks which you must provide evidence for on your online portfolio. Before this happens, your tutor will talk to you to find out what learning style suits you best and tailor your assessments around it.

At home:
• Writing from personal experience
• Assignments asking you to describe/explain something
• Reflections on how you dealt with past events

At work:
• Observations of your work practice by your tutor
• Professional discussions with your tutor (these can also be done at home over the phone)

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 Contact our training team by either email on trainingsales@parenta.com or you can give us a call on 0800 002 9242.

Level 3 Diploma in Administration Operations (RQF)

For more information about the Level 3 Diploma in Business Administration, have a look through our brochure.

What Our Customers Say…

Katie was wonderful, the support and encouragement I got was fantastic.

Sarah Reith

Great service! Pippa is an amazing hard working assessor and needs more recognition and a pay rise for the amount of work load she has put on her.

Joanne Driver
Prospect House

Parenta offers good and quality services by supporting young people gain the qualification they need to work in a childcare setting as well as providing placement opportunities. This is of immense value to the student as it enables the student to be able to practice what they have learnt; thereby fostering their learning and development.

Adesola Fasiku
Cornerstone After School Club

Parenta services have been highly professional and extremely useful for my business in finding apprentices and providing the support and training to our nursery team.

Lisa Lucas
Meadow View Childcare

We are a newly formed company but have a great deal of experience with childcare and staff undertaking NVQs. We spoke to four different companies about taking on our NVQ training and Aleece was by far the most efficient, polite and informative of all of those that we spoke to, hence why we chose to go with Parenta.

Paul Evans
Perfect Start Day Nurseries

Laura is amazing and very supportive to both the apprentices and us as a business. The only concern we have is the 10% fee that we have to pay as a business for staff who are currently working here who would like to do a course. It puts a stopper on our teams continued professional development if the business cannot afford to pay the 10%. We understand this payment for staff who are joining us but not those who are already in our employment.

Jes Taylor
Young Friends Nursery

The service has been great. Richard is very helpful and explains all the processes and what is expected of the nursery and the apprentice. Lilly keeps us up to date with many helpful articles via email. We have used Parenta before and will do again.

Jane Harlow
Club Kingswood Nursery

Angela is communicative, supportive and honest. She is encouraging our employees to reach their potential whist setting fair goals and targets.

Laura Gladman
Thorney Island Nursery

Parenta have been a wonderful help in our search for nursery apprentices. Courtney has always been extremely professional and responsive and is a pleasure to deal with. She has always maintained a good level of contact with us and seems to have a really good understanding of our specific requirements as a nursery. Apprentices play an important role within our setting and it is so nice to finally find a company that understands our needs and gives exceptional customer service. Thank you Parenta.

Camilla Trefgarne
Parson's Green Nursery

Good! Angela is very supportive and helps the apprentices when needed.

Claire Bull
Top Tots Nursery MLC

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