Level 3 Diploma in Administration Operations (RQF)

If you carry out administrative responsibilities in your role and are employed as an administration officer/executive, administrative team leader/office supervisor, or a personal assistant - and you would like to progress to a manager position in the future - this course is ideal. This qualification aims to equip you with the administration and clerical skills you need to succeed at a higher level.

*Government funding available. Complete the form to see if you qualify.

How will the course impact my future?

On completion of the Level 3 Diploma in Administration Operations, you will be equipped with a range of business skills which will put you in a stronger position to look at roles in administration or management positions in a range of different sectors, not just childcare.

You'll also have a nationally recognised qualification which will look great on your CV, helping to improve your employability in the future.

About The Course

How do I achieve the qualification?

The course is made up of 11 mandatory modules, all of which must be achieved to pass the qualification. You will find details of the modules below. During the course, you will cover topics such as project management, communication, understanding administrative legislation, business processes, administrative activities, and decision making to improve the business' administrative performance - as well as managing your own professional development.

Will I Need To Attend Classes?

Great news - all of our classes are virtual! Your Parenta tutor will visit you on a regular basis to observe you at work and check you’re fulfilling the course requirements. You’ll also need to complete coursework online too, but you can carry this out at your own pace and benefit from phone and online support from your Parenta tutor if there’s anything at all that you need help with.

How long will the course take me to complete?

As with anything worthwhile, this course requires you to dedicate some of your time to it. This will be up to 18 months in total if you are working full-time - and up to 33 months if you are working part-time. But remember, afterwards, you’ll have the fantastic feeling of gaining a professionally recognised qualification and set yourself up for a long and rewarding career. You will be assigned your own tutor to support you throughout your qualification. However, you will be required to do some independent learning.

The Total Qualification Time in hours for this course is 550, a minimum of 370 of which will be guided learning with your tutor. You should set aside approx. 10 hours a week to work towards your qualification.

You may prefer to split this time up into a few evenings a week and some time at the weekend, but it’s entirely up to you.

The course is made up of 2 parts, as follows:

Main part of the course – 15 months if you are working full-time – and up to 30 months if you are working part-time.

The units are based around your skills, knowledge and behaviours which you gain throughout your apprenticeship.

Complete Level 3 Diploma in Administration Operations, English and maths Functional Skills (Level 2).

Part 2 is in two sections - duration 3 months:

Preparation for your End Point Assessment (this is called Gateway).

We will upload your Level 3 Diploma in Administration Operations as well as your English and Maths Functional Skills Certificates (Level 2) on to the Gateway portal.

You will be required to upload some evidence of your work from your online portfolio.

End Point Assessment consisting of a portfolio based interview, a project/improvement presentation and a knowledge test.

How will I be assessed?

You’ll be assessed through a mixture of 'at home' and 'at work' tasks which you must provide evidence for on your online portfolio. Before this happens, your tutor will talk to you to find out what learning style suits you best and tailor your assessments around it.

At home:
• Writing from personal experience
• Assignments asking you to describe/explain something
• Reflections on how you dealt with past events

At work:
• Observations of your work practice by your tutor
• Professional discussions with your tutor (these can also be done at home over the phone)

Sign Up Today!

 Contact our training team by either email on trainingsales@parenta.com or you can give us a call on 0800 002 9242.

Level 3 Diploma in Administration Operations (RQF)

For more information about the Level 3 Diploma in Business Administration, have a look through our brochure.

What Our Customers Say...

I have recently passed my Level 3 Diploma for the Children’s Workplace EYE (RQF). I would like to express my sincere gratitude to Jeanette Arnold for her calm and relaxed manner in which she guided me through the course. I found it challenging during these extraordinary times, obviously during COVID-19, I was unable to be taught face to face, but with the professionalism, clarity and well laid out tasks of Jeanette, I managed to get through. Whenever I spoke to Jeanette for queries, I felt confident and at ease, which you will see from my feedback recordings. Again, many thanks to Parenta, but especially Jeanette, who is a true asset to your company in these very unprecedented and difficult times.

Erica Salé

I am so glad that I had the chance to do my Level 3 childcare course with Parenta, it has been a delightful experience very smooth and efficient. Thanks to Tina Butler everything was always on time, from setting new assignments to marking them. Tina was very helpful during my course and was always easy to contact when needed. I had set goals for myself and we have spoken about this with Tina Butler that I wanted to become a room leader, I am happy and proud to say I have become the baby room leader!!

Ceyda Davulcular

Pippa Cain – amazing – always had a fantastic experience doing courses.

Gail Newton
Prospect House

I just want to say a massive thank you to Jeanette for getting me through my apprenticeship after having such a struggle with the many assessors I have had. She has got me through my apprenticeship in 8 weeks and finally taught me in a way that I could understand. I am extremely thankful to her.

Sarah Long

Katie was wonderful, the support and encouragement I got was fantastic.

Sarah Reith

Great service! Pippa is an amazing hard working assessor and needs more recognition and a pay rise for the amount of work load she has put on her.

Joanne Driver
Prospect House

Parenta offers good and quality services by supporting young people gain the qualification they need to work in a childcare setting as well as providing placement opportunities. This is of immense value to the student as it enables the student to be able to practice what they have learnt; thereby fostering their learning and development.

Adesola Fasiku
Cornerstone After School Club

Parenta services have been highly professional and extremely useful for my business in finding apprentices and providing the support and training to our nursery team.

Lisa Lucas
Meadow View Childcare

We are a newly formed company but have a great deal of experience with childcare and staff undertaking NVQs. We spoke to four different companies about taking on our NVQ training and Aleece was by far the most efficient, polite and informative of all of those that we spoke to, hence why we chose to go with Parenta.

Paul Evans
Perfect Start Day Nurseries

Laura is amazing and very supportive of both the apprentices and us as a business. The only concern we have is the 10% fee that we have to pay for staff who are currently working here who would like to do a course. It puts a stopper on our teams’ development if the business cannot afford to pay the 10%. We understand this payment for staff who are joining us but not those who are already in our employment.

Jes Taylor
Young Friends Nursery

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