Recommended Device Specifications for Parenta Software Products

Any device with the below specifications would be ideal to run and operate any Parenta Software Products.

PORTAL

Device: On a desktop or laptop PC or MAC.

Browser: Chrome or Edge (Chrome only currently for MAC).

ABACUS

Device: On a desktop or laptop PC or MAC.

Browser: Chrome or Edge (Chrome only currently for MAC).

FOOTSTEPS 2

We test this product with Samsung and Apple devices that mirror the below specifications:

Device: On a PC or MAC desktop/laptop/tablet (minimum 8" screen).

Browser: On a PC/MAC desktop or laptop, browser compatibility is Chrome or Edge (Chrome only currently for MAC).
On a tablet this will be locked in landscape mode and be available only via the app with Android 8.1+ or IOS 11+ installed.

DAYSHARE

We test this product with Samsung and Apple devices that mirror the below specifications:

Device: On a PC or MAC desktop/laptop/tablet (minimum 8" screen).

Browser: On a PC/MAC desktop/laptop and tablet, browser compatibility is Chrome or Edge (Chrome only currently for MAC).

PARENT PORTAL

We test this product with Samsung and Apple devices that mirror the below specifications:

Device: On a PC or MAC desktop/laptop/tablet (minimum 8" screen) and compatible on mobile phones.

Browser: On a PC/MAC desktop or laptop, browser compatibility is Chrome or Edge (Chrome only currently for MAC).

Phones and tablets will only be available via the app with Android 8.1+ or IOS 11+ installed.

If you have any further questions about the use of Parenta products on your device, please contact our customer support team via phone on 0800 002 9242 or by emailing customerservice@parenta.com

The team have always provided me with excellent customer service which in my opinion is your core strength. The process has always been easy due to their clear instructions.

I was particularly impressed with the service during lockdown as the Parenta Team were always available. Their excellent service never faltered and the team continued to respond in a very timely manner. This provided me with a welcome stress and worry free process during a difficult time.

Anita

Littlebrook Nurseries

Provided lots of support and resources and was always available to talk on the phone when needed. Very accessible.

Aeman Hussain

Lady Castle Nursery

Thank you Hannah for your tenacity and persistence which resulted in getting our issue solved. Very much appreciated.

Karen Conroy

University Day Nursery

Outstanding. Jamie was so helpful and calm as well as patient. He followed up with a detailed email that enabled me to correct an error that I had made. Thank you Jamie you are a star.

Pamela Smith

Bluebells Nursery

Chloe has been very helpful throughout the whole process and was able to answer all of my questions in a professional and friendly manner.

Dawn Brown

Dawnies Darlings

Recommended Device Specifications for Parenta Software Products

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