Linda Innes
St John's Nursery Group
Well, what can I say about our Rosie? Was she sat there in her PJs and dressing gown, yawning down the phone, sounding like she had just woken up? Not at all. She was her usual bubbly self. Always happy to help an old girl who clearly had a mental block on how to use Footsteps reports. She was upbeat and showed a caring side by asking if we were keeping safe and how we were coping. Just checking in on how we were personally showed the compassion and empathy she has for Parenta’s clients. A first class, professional, fun, jolly call with Rosie had set me up for the rest of my day. Thank you everyone on the customer service team for being so fabulous and helping old girls like me to continue to do my job too. Stay safe, and stay away from the fridges and snack cupboards whilst at home!!!

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