What Our Customers Say

  • I would just like to say I wouldn’t of changed this experience for anything. It has been a joy doing work here and meeting the people I have met on this experience. If I could tell others to come here and enjoy it like I have I would.

    I would highly recommend Parenta as a web designer and have nothing but praise for them.  Thank you so much!

    Amazing support for students and made easily accessible for students who are juggling work, parent life and other commitments.

    I am writing to express my deep appreciation and compliment one of your excellent employees for the attention and concern shown by her last week…I have always received quality service from all of your abacus team and Richelle’s extended help is a prime example of this.

    As we have grown we have found ‘Abacus’ to be an invaluable part of our business in terms of reliability, user friendliness and adaptability to our requirements. The Parenta support team are just that, supportive and responsive, exactly what you need from your nursery management software provider.

    Excellent and a good experience very professional and friendly and outstanding training experience.

    I have to say that the support I receive, especially from Emma Reeves is quite exceptional…I have found the responses to my queries have been answered quickly, accurately and her help has been immeasurable in helping me set up our system.

    Very friendly & enthusiastic. Very helpful and supportive and patient. Brilliant at answering all the questions. Very happy with the service. Thank you.

    Excellent service, as ever. Thank you for your patience!

    I think that Clare has gone out of her way to help and I can’t thank her enough. I think that the professional discussion with her has help me learn so much. I think she has a wonderful teaching style and think that she is up there with some of my favourite teachers.

    Thank you so much for sorting all this for us, it has made hiring an apprentice very pain free for the first time!!

    Your customer service is excellent. Always very helpful and easy to deal with. Also the software itself is great to use. Thank you for all your help recently and in the past year.

    Clare has been such a great support, she put me at ease straight from the start. She has given me the support as and when I’ve needed it.

    Thank you so much for all your help, the support we get from Parenta is fantastic!

    I have great delight in saying thank you to Alyson for all the work she put in for me and all the support she has given me as a learner and I feel she has helped me understand my role in greater depths.

    Love them. And love Pippa she is fab and always more than happy to help! She always has a smile on her face, which makes me happy when I see her. Thanks Pippa for all you’ve done for me.

    Great help as always. Many thanks Emma. If only other companies had help systems like Parenta. I am always so amazed by your knowledge and patience!

    Big thank you to Lisa as I’m now half way through my TAQA and just starting my PTLLS at the same time.  All this would not have been possible without her encouragement, help and support.

    Words cannot express the time and patience of Samantha Russell who set up a Parenta website for our nursery. Her on-going support has made us feel secure in the knowledge that she will help us maintain the website and ever-changing demands of advertising our local business.

    Just wanted to say how grateful I am for your assistance, you really put me at ease and made it a pleasant experience.  I have enjoyed the course and not found it too hard.

    You have some of the best customer support I’ve ever encountered.

    Very helpful at all times and I’m so impressed with the service I have recommend Parenta to several people and will continue to do so.

    The reason for my email though is to let you know how impressed I have been with the customer service I have received from Laura.  She has been an absolute God send and has worked so hard to ensure that my invoices were correct so that I could send them out for the start of term.

    Thank you for your wonderful support and tuition during the past months. I really enjoyed working with you, had an excellent tutor, and I cannot think how you could have been better!

    I’ve used this software for a few years now and must say I know it inside out and use it with confidence… I would recommend it to anyone!

    Please could you thank Celeste for her excellent tuition on the Abacus system, it was most informative.

    I personally have never found fault with the advice and support received from Parenta, especially Emma, who is quite an exceptional and talented young lady. she always goes that bit further to try and make sure that the job / task asked of her is understood correctly and that the response is what I, as a customer wants.

    Really quick and helpful. Very understanding and patient. Big thanks to Emma Reeves

    I would also like to say thank you for the amazing service that you provide with a friendly approach. I don’t know if you and your colleagues are often told but the staff at Parenta are extremely helpful, with beautiful personalities and you are an absolute pleasure to work with.

    The distance you travelled and time you spent with us were such a good investment as the Parenta system has instantly solved my dilemma. We are very excited about the system and can`t wait to get started with it. It will solve so many admin issues and makes for a much more professional service and will save us so much time and effort.

    I just want to express my gratitude to you for all your help, support and advice in achieving my goals at my course. Thank you so much, I am seriously indebted to you for the successfully in completing my course.

    I feel that pippa has been amazing she has helped me through my work if I’ve needed help she has helped me. Been there when I have needed her.

    Amazing service. So approachable, always helps us if we need help. Can always contact them about anything. Fantastic people.

    Thanks so much for all your help with understanding the new 24+ learning loan.  Whilst it sounded quite complicated to start with, jan helped me sort everything out and I love the course.   Just wish I’d done it earlier.

    Despite being offered a free version of alternative software from our local county council, we much prefer to use Abacus due to it’s ease of use.  Abacus has quite obviously been designed for USE by nursery staff, and not by computer experts.

    I have really enjoyed this course after initially being very concerned about whether it would happen.  Full credit to April who has been brilliant – Thank you.

    This is the second BTEC I have taken through Parenta and have had the same tutor both times. Her support has been incredible she has always gone over and above to help me. It has been a joy to work with her, she is a credit to your company.

    Parenta has become a bible and work sheet master plan at my Nursery I went both feet in and no plan B and I have never looked back the numbers cover years and give me a plan of action the staff you have – Amy, Luke & Emma are amazing at looking after me and my system.

    I think that they are very good and helpful. Always feel my queries are answered and my assessor is fantastic.

    The implementation of Parenta in our new nursery has proved its value from day one. It is quick and easy to get up and running, intuitive to use and the flexibility of the system is excellent.

    Thank you Parenta for making the registration process for my out-of-school club so easy! Your customer service has excelled, and you are always happy to help, making me feel like a valued customer.

    Amy seems very knowledgeable about the system and has provided excellent training and support since our system has went live. The training was well organised and gave an excellent level of understanding of the system.

    As a new nursery, using Parenta has set us apart from our competitors. Ofsted and parents have commented to us on how very impressed they are.

    I am delighted with the whole service you offer from your initial sales team and ongoing support – excellent!

    I just wanted to take this opportunity to let you know how impressed I am with the level of service and consistent professional practice I have received from you and your company.

    Well done to Janet for being an excellent Assessor and thank you to Parenta for giving me the opportunity to do this course thanks to your lovely staff it’s been a very positive experience for me and I will recommend Parenta to any of my colleagues wishing to progress to Level 3, as I have.

    We would recommend Parenta and Abacus to anyone managing a nursery.  It is a very clever and flexible tool, which helps us with day to day management of the nurseries, but also with forward planning.

    Thank you so very much for all your hard work in re-designing our website and getting it online – it looks fabulous and several parents have commented on how professional and inviting it looks!

    Amy, Emma and Luke are a great asset to your business. They are always friendly, always professional, incredibly patient and most importantly they know the database.

    A great company and great support from my tutor. Quick and easy communication with help if needed. Course very easy to understand and set out well!

    I want to say how much the Parenta website has helped us over the years. Thank you for your exemplary service. You have always answered queries promptly and efficiently.

    Parenta services are great at supporting, giving advice and support where needed. Ecorida is an easy and clear website to upload work.

    It has been a pleasure speaking and dealing with you today, it is so nice to speak to a friendly & helpful voice on the end of the line. I look forward to dealing with the company in the next few months. Thank you for all your help, I really appreciate it.