What Our Customers Say

I am so glad that I had the chance to do my Level 3 childcare course with Parenta, it has been a delightful experience very smooth and efficient. Thanks to Tina Butler everything was always on time, from setting new assignments to marking them. Tina was very helpful during my course and was always easy to contact when needed. I had set goals for myself and we have spoken about this with Tina Butler that I wanted to become a room leader, I am happy and proud to say I have become the baby room leader!!

Pippa Cain – amazing – always had a fantastic experience doing courses.

I just want to say a massive thank you to Jeanette for getting me through my apprenticeship after having such a struggle with the many assessors I have had. She has got me through my apprenticeship in 8 weeks and finally taught me in a way that I could understand. I am extremely thankful to her.

Julia always promptly responds to my emails, in a friendly, helpful and polite way. I spoke with her on the phone with a member of staff who has probably not passed her IT assessment. Julia was warm and encouraging to the candidate and as a result the candidate is much more positive about re sitting the test than she was before our conversation with Julia.

Katie was wonderful, the support and encouragement I got was fantastic.

Great service! Pippa is an amazing hard working assessor and needs more recognition and a pay rise for the amount of work load she has put on her.

I have been really happy with the support that I have received when I have a query regarding Fee Planner. It is quick & efficient and the query is always answered in full. The customer service administrators are always friendly and very supportive.

The team have always provided me with excellent customer service which in my opinion is your core strength. The process has always been easy due to their clear instructions.

I was particularly impressed with the service during lockdown as the Parenta Team were always available. Their excellent service never faltered and the team continued to respond in a very timely manner. This provided me with a welcome stress and worry free process during a difficult time.

Provided lots of support and resources and was always available to talk on the phone when needed. Very accessible.

Thank you Hannah for your tenacity and persistence which resulted in getting our issue solved. Very much appreciated.

Outstanding. Jamie was so helpful and calm as well as patient. He followed up with a detailed email that enabled me to correct an error that I had made. Thank you Jamie you are a star.

Chloe has been very helpful throughout the whole process and was able to answer all of my questions in a professional and friendly manner.

Samantha has worked with Squirrels Nursery for many years and has consistently provided an excellent service. She is very professional and friendly as well as going the extra mile to help and nothing is too much trouble. Highly recommended!

The Parenta website team are amazing. The response time to our emails is always extremely quick and efficient, as are the requests for alterations & amendments. I cannot fault Samantha and her team. Can I also add that Rosie & Amy at software support are equally amazing and have saved me from many a month end disaster!

We love it!!! No amendments needed, it’s perfect. Thank you so much.

We received full support even after our website was designed and live, I find updating our website easy and I feel the design and set up are professional.

Wow!!! It looks fantastic!! Thank you for all your hard work…The website is fabulous…We are ready to go live whenever you are!!

We are both really pleased with what you have done, many thanks for making this easier than I thought it would be…We are not techie!

All your posts have been so beneficial for our practice and especially for my studies. I am in my first year of childhood studies, hoping to become an early years teacher.

Very positive and outgoing – pupils enjoyed her presence at our careers fair. on time to the event and provided students with alot of useful information

Thank you Parenta for making the registration process for my out-of-school club so easy! Your customer service has excelled, and you are always happy to help, making me feel like a valued customer.

I am writing to express my deep appreciation and compliment one of your excellent employees for the attention and concern shown by her last week…I have always received quality service from all of your abacus team and Richelle’s extended help is a prime example of this.

The distance you travelled and time you spent with us were such a good investment as the Parenta system has instantly solved my dilemma. We are very excited about the system and can`t wait to get started with it. It will solve so many admin issues and makes for a much more professional service and will save us so much time and effort.

Very friendly & enthusiastic. Very helpful and supportive and patient. Brilliant at answering all the questions. Very happy with the service. Thank you.