What Our Customers Say

Throughout my whole course I have received all the assistance and the support that I needed to accomplish it successfully. This is largely thanks to my tutor Tina who has always been here for me. She always answered my questions straight away and made all of the learning so much more interesting… Even when she was moving and that I was waiting for my new tutor to contact me Tina kept on looking after me, marking my assignment and encouraging me in my progress… Thank you so much for everything.

Tina Butler is a very competent assessor who supports her candidates to the end of their course. Giving them extra help if needed and getting to know them and what is needed from each candidate. A caring professional.

I have recently passed my Level 3 Diploma for the Children’s Workplace EYE (RQF). I would like to express my sincere gratitude to Jeanette Arnold for her calm and relaxed manner in which she guided me through the course. I found it challenging during these extraordinary times, obviously during COVID-19, I was unable to be taught face to face, but with the professionalism, clarity and well laid out tasks of Jeanette, I managed to get through. Whenever I spoke to Jeanette for queries, I felt confident and at ease, which you will see from my feedback recordings. Again, many thanks to Parenta, but especially Jeanette, who is a true asset to your company in these very unprecedented and difficult times.

I am so glad that I had the chance to do my Level 3 childcare course with Parenta, it has been a delightful experience very smooth and efficient. Thanks to Tina Butler everything was always on time, from setting new assignments to marking them. Tina was very helpful during my course and was always easy to contact when needed. I had set goals for myself and we have spoken about this with Tina Butler that I wanted to become a room leader, I am happy and proud to say I have become the baby room leader!!

Pippa Cain – amazing – always had a fantastic experience doing courses.

I just want to say a massive thank you to Jeanette for getting me through my apprenticeship after having such a struggle with the many assessors I have had. She has got me through my apprenticeship in 8 weeks and finally taught me in a way that I could understand. I am extremely thankful to her.

I have been really happy with the support that I have received when I have a query regarding Fee Planner. It is quick & efficient and the query is always answered in full. The customer service administrators are always friendly and very supportive.

The team have always provided me with excellent customer service which in my opinion is your core strength. The process has always been easy due to their clear instructions.

I was particularly impressed with the service during lockdown as the Parenta Team were always available. Their excellent service never faltered and the team continued to respond in a very timely manner. This provided me with a welcome stress and worry free process during a difficult time.

Provided lots of support and resources and was always available to talk on the phone when needed. Very accessible.

Thank you Hannah for your tenacity and persistence which resulted in getting our issue solved. Very much appreciated.

Outstanding. Jamie was so helpful and calm as well as patient. He followed up with a detailed email that enabled me to correct an error that I had made. Thank you Jamie you are a star.

Chloe has been very helpful throughout the whole process and was able to answer all of my questions in a professional and friendly manner.

Brilliant experience all round! Samantha built us the perfect website! Any changes fixes or updates were responded to and actioned quickly and efficiently every time. Couldn’t be happier. Thank you Parenta and Samantha!

One of the best information and training website, I must say.  Always updating with latest changes in the early years sector.

Samantha has worked with Squirrels Nursery for many years and has consistently provided an excellent service. She is very professional and friendly as well as going the extra mile to help and nothing is too much trouble. Highly recommended!

The Parenta website team are amazing. The response time to our emails is always extremely quick and efficient, as are the requests for alterations & amendments. I cannot fault Samantha and her team. Can I also add that Rosie & Amy at software support are equally amazing and have saved me from many a month end disaster!

We love it!!! No amendments needed, it’s perfect. Thank you so much.

We received full support even after our website was designed and live, I find updating our website easy and I feel the design and set up are professional.